Returns, Exchanges and Store Credit

Because you receive immediate access to your digital files, we’re unable to offer refunds, exchanges or store credit on any of our products. Before purchasing, make sure to read our FAQ Page, Product Descriptions, and that you have the experience and software required to edit our templates.

Printing

Hands-On is not responsible for the paper or printing of your projects and any printing errors. Double-check your content before printing and double-check all instructions given on our resources page and from the printer you choose before moving forward with an order.

Hands-On Property

All designs, templates and files remain the property of Hands-On before and after purchase. You’re allowed to use our templates as a jumping off point for your own designs, but the template needs to evolve into a different design before claiming ownership or including it in your portfolio. Claiming the Hands-On designs, templates or files as your own is strictly prohibited. Any unauthorized use of Hands-On materials will be met with immediate legal action.

License and Usage

Each individual Hands-On project comes with one license upon purchase. It can only be downloaded once and used by one person. Sharing designs, templates and files is strictly prohibited. Any unauthorized use of Hands-On materials will be met with immediate action.

Introduction

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Information Collection

We collect information from you when you place an order, subscribe to a newsletter or enter information on our site. You may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

How can you opt-out, remove or modify your information

To modify or opt-out of your e-mail subscriptions, access your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

How do we use your information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To quickly process your transactions / To send periodic emails regarding your order or other products and services.

How do we protect visitor information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We limit access to your information on a “need to know” basis. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. No system can guarantee absolute security. However, we take every reasonable precaution to assure that your data is secure.

Cookies

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, it will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders by contacting customer service.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. We do not include or offer third party products or services on our website.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email within 7 business days.

Updates

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at [email protected].

Your Consent

By using our site, you consent to our privacy policy.
© ARTWORK COPYRIGHT HANDS-ON 2016